WSmart.io (“we”, “us”, or “our”) operates the WSmart.io Alerts mobile application (the “App”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
By using the App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
a) Account Information
Name, email address, phone number, and login credentials when you register or log in to the App.
b) Device and Technical Information
Device type, operating system, unique device identifiers, IP address, and mobile network information.
Push notification tokens (required to send you alert notifications).
c) Alert and Usage Data
Information related to sensor alerts and IoT system events that you are authorized to receive.
App usage data (e.g. when you open the App, view alerts, or interact with notifications).
d) Optional Information
Any additional information you voluntarily provide (e.g. feedback or support requests).
We do not collect precise location data unless you explicitly grant permission for specific features.
2. How We Use Your Information
We use the collected information to:
- Provide, operate, and maintain the App
- Send you real-time alerts and notifications from the WSmart.io IoT platform
- Authenticate users and manage accounts
- Improve App performance, features, and user experience
- Respond to your inquiries and provide customer support
- Comply with legal obligations
3. Sharing of Your Information
We do not sell your personal information.
We may share information only in the following cases:
- With authorized service providers who help us operate the App (e.g. cloud hosting, push notification services), under strict confidentiality agreements
- When required by law or to protect our legal rights
- In connection with a business transfer (e.g. merger or acquisition), with prior notice
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Alert-related data is retained according to your organization’s settings on the WSmart.io platform.
5. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain processing
- Withdraw consent at any time
- Request data portability
To exercise these rights, please contact us at the email address below.
7. Children’s Privacy
The App is not intended for children under the age of 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children.
8. Third-Party Services
The App may use third-party services (such as Apple Push Notification service or Firebase Cloud Messaging) that have their own privacy policies. We encourage you to review their policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Website: https://wsmart.io